At Hedin Automotive, we recognise that there are a range of factors and life events that mean anyone could become vulnerable. We want to provide you with support and expertise to promote good customer outcomes during every customer journey. Our teams receive training and guidance so that we can provide our customers with the best possible service and support, aiming to deliver genuine care in every situation.

If you feel at any point that you require additional support, please let our teams know. If you wish to access support independently from us please visit any of the below links for further information.

Several UK charities and organisations offer free, confidential, and impartial advice. They can help you understand your financial situation and may even speak to lenders on your behalf.

Why Seek Independent Advice?

•  It’s free and completely confidential
• It won’t affect your credit file
• You’ll get expert help tailored to your situation
• The sooner you reach out, the more options you’ll have

Where to Get Support:

Some trusted organisations include: 

• Mental Health & Money Advice - mentalhealthandmoneyadvice.org - Help and support people understand, manage and improve their money and mental health issues.
• MoneyHelper - moneyhelper.org.uk - Free advice on debt, divorce/separation, setting up a new home, care & disability.
• Citizens Advice - citizensadvice.org.uk - 0800 144 8848 - Delivering support in financial, debt and other consumer issues.

Taking the first step can feel hard, but getting support early can make a real difference. Whether you choose to work with us or seek help independently, the most important thing is that you get the support you need.