CompleteCare
Calculate PlanCompleteCare
CompleteCare is our most comprehensive plan, offering you total peace of mind by covering all your vehicle's essential maintenance needs. From scheduled servicing and MOT to wear and tear repairs, CompleteCare ensures that your Mercedes-Benz stays in top condition throughout your ownership. With the added benefit of extended warranty protection from the fourth year onwards, CompleteCare provides a worry-free driving experience, allowing you to focus on enjoying the road ahead. Tailored to your specific driving habits and vehicle requirements, this plan is designed to offer maximum convenience and value.
Our most comprehensive plan starts from £43 a month* and you can choose between a 3 to 6 year plan based on your personal annual mileage. Relax knowing all your servicing, MOT, and wear and tear needs are covered, and we’ll even include extended warranty from the 4th year onwards. Available for new cars under 12 months old and before the first service is completed.
*Based on a 3 year plan with 3,000 miles per year on an A 220 d under 12 months old and before first service. Terms and Conditions apply.
Legal disclaimers and annotations
Mercedes-Benz Service Plan Information.
A Service Plan, once effective, is a legal contract between you and Mercedes-Benz UK Limited (Mercedes-Benz) directly, and is not with your preferred Mercedes-Benz Authorised Repairer.
The contract is not effective until Mercedes-Benz has received and accepted your order, and has activated the plan for you.
Once the plan is activated, you will receive a copy of your Mercedes-Benz Service Plan Contract within 14 days from the date of your order.
The monthly and/or total amount quoted on this sales tool, already includes VAT. If you are exempt from paying VAT, please contact the Service Contracts Administration team on 0370 242 6200, and they will be happy to amend this for you.
When you’re ready to book your next service, you can book online at https://www.mercedes-benz.co.uk/passengercars/services/online-appointment-booking or contact the Service Department at your chosen Mercedes-Benz Authorised Repairer.
Roadside Assistance (RSA) will only come into effect/be renewed when the customer has had a Mercedes-Benz Recommended Service completed on their vehicle within our network of Authorised Repairers. The Recommended Service includes both Routine Maintenance and Additional Items to ensure the vehicle operates to an optimal level.
For the avoidance of doubt, the Service Contract products available to quote and purchase on this sales tool, are not available for Customers living in Northern Ireland. To find out more about what Service Contracts products are available to purchase in this instance, please request a call back from an Authorised Repairer in Northern Ireland here.
Right of withdrawal
If you change your mind about purchasing your Service Plan, you are able to withdraw from the contract within 14 days of the contract activation date and the contract becomes effective.
Simply contact the Service Contracts Administration team on 0370 242 6200 or e-mail pc.servicecontract@mercedes-benz.com. Please note, that if your Mercedes-Benz Authorised Repairer has completed any services on your vehicle under this plan before you exercise your right of withdrawal, you will still be liable for these costs. You may use the model cancellation form at the end of this page. You may wish to keep a copy of your cancellation notification for your own records.
Early Cancellation
If you would like to cancel your Mercedes-Benz Service Plan earlier than originally planned but after the initial 14 days, an early cancellation fee of £40 + VAT, will apply. A copy of the full Terms and Conditions for each type of Mercedes-Benz Service plans can be found here.
Mercedes-Benz CompleteCare
Specific Information regarding ‘CompleteCare’
Once you have reached the total mileage purchased on your plan, no further work can be completed on your vehicle, but ALL remaining monthly payments must continue to be paid in full until the end of the contract term. Failure to do so may result in penalties – please see full Terms and Conditions for details. There is no option to increase the mileage on your plan before the contract end date has been reached. Items and work covered under the ‘fair’ Wear & Tear and Extended Warranty elements of this product are based on the vehicle only being for normal road use, and exceptions apply – please see full Terms and Conditions.
Model Cancellation Form
Please use this form to advise us of your wish to withdraw or cancel your Service Plan, and email this as an attachment to pc.servicecontract@mercedes-benz.com.
A Service Plan, once effective, is a legal contract between you and Mercedes-Benz UK Limited (Mercedes-Benz) directly, and is not with your preferred Mercedes-Benz Authorised Repairer.
The contract is not effective until Mercedes-Benz has received and accepted your order, and has activated the plan for you.
Once the plan is activated, you will receive a copy of your Mercedes-Benz Service Plan Contract within 14 days from the date of your order.
The monthly and/or total amount quoted on this sales tool, already includes VAT. If you are exempt from paying VAT, please contact the Service Contracts Administration team on 0370 242 6200, and they will be happy to amend this for you.
When you’re ready to book your next service, you can book online at https://www.mercedes-benz.co.uk/passengercars/services/online-appointment-booking or contact the Service Department at your chosen Mercedes-Benz Authorised Repairer.
Roadside Assistance (RSA) will only come into effect/be renewed when the customer has had a Mercedes-Benz Recommended Service completed on their vehicle within our network of Authorised Repairers. The Recommended Service includes both Routine Maintenance and Additional Items to ensure the vehicle operates to an optimal level.
For the avoidance of doubt, the Service Contract products available to quote and purchase on this sales tool, are not available for Customers living in Northern Ireland. To find out more about what Service Contracts products are available to purchase in this instance, please request a call back from an Authorised Repairer in Northern Ireland here.
Right of withdrawal
If you change your mind about purchasing your Service Plan, you are able to withdraw from the contract within 14 days of the contract activation date and the contract becomes effective.
Simply contact the Service Contracts Administration team on 0370 242 6200 or e-mail pc.servicecontract@mercedes-benz.com. Please note, that if your Mercedes-Benz Authorised Repairer has completed any services on your vehicle under this plan before you exercise your right of withdrawal, you will still be liable for these costs. You may use the model cancellation form at the end of this page. You may wish to keep a copy of your cancellation notification for your own records.
Early Cancellation
If you would like to cancel your Mercedes-Benz Service Plan earlier than originally planned but after the initial 14 days, an early cancellation fee of £40 + VAT, will apply. A copy of the full Terms and Conditions for each type of Mercedes-Benz Service plans can be found here.
Mercedes-Benz CompleteCare
Specific Information regarding ‘CompleteCare’
Once you have reached the total mileage purchased on your plan, no further work can be completed on your vehicle, but ALL remaining monthly payments must continue to be paid in full until the end of the contract term. Failure to do so may result in penalties – please see full Terms and Conditions for details. There is no option to increase the mileage on your plan before the contract end date has been reached. Items and work covered under the ‘fair’ Wear & Tear and Extended Warranty elements of this product are based on the vehicle only being for normal road use, and exceptions apply – please see full Terms and Conditions.
Model Cancellation Form
Please use this form to advise us of your wish to withdraw or cancel your Service Plan, and email this as an attachment to pc.servicecontract@mercedes-benz.com.